Lawmakers in Austin Question Center Point Energy’s Response to Hurricane Beryl
Lawmakers in Austin are set to question Center Point Energy’s leaders on Monday regarding their performance in the aftermath of Hurricane Beryl. The state has launched an investigation into the company’s actions during the storm, with Texas Gov. Greg Abbott expecting a full report on the issues by the end of the year. As part of the probe, the Public Utilities Commission of Texas (PUC) will create an online survey for Houston residents to participate in, assessing CenterPoint’s preparedness and response to hurricanes.
Changes Promised by CenterPoint After Hurricane Beryl
Following the controversial response to Hurricane Beryl, CenterPoint Energy has committed to implementing several changes. These include the launch of a new outage tracker scheduled for release on August 1st, an increase in call center capacity during storms to ensure customers do not wait more than five minutes to speak with a representative, and the introduction of daily press briefings before and during major weather events.
KPRC 2’s Coverage of State Senate Hearings in Austin
KPRC 2’s journalist Rilwan Balogun will be in Austin throughout the day on Monday, providing live updates from the state Senate hearings. Stay tuned for comprehensive coverage of the discussions surrounding Center Point Energy’s response to Hurricane Beryl.
Overall, the state’s scrutiny of Center Point Energy’s actions during Hurricane Beryl underscores the importance of accountability and transparency in times of crisis. By holding utility companies responsible for their response to natural disasters, lawmakers aim to ensure the safety and well-being of all Texans in future emergencies.
