Revolutionizing Power Outage Tracking in Houston
The long-awaited outage tracker from CenterPoint in Houston is now live, offering customers a new and improved way to instantly access information when their power goes out. This initiative comes as a response to the historic outages, totaling 2.6 million during Hurricane Beryl, with Chief Executive Jason Wells promising a solution by August 1.
The Promises of the New Outage Tracker
The new tracker is designed to provide instant status updates on power outages, including information on crew assignments and estimated restoration times. It is optimized for mobile devices, ensuring accessibility for all users. Additionally, the tracker will feature integrated weather data, allowing customers to understand how weather conditions might impact power interruptions. Finally, CenterPoint assures users that the cloud-based nature of the tracker will minimize downtime, a significant improvement over the previous system.
How to Use the New Outage Tracker
Here is a step-by-step guide on how to utilize the new outage tracker effectively:
Step 1: Bookmark the outage tracker page for quick access or search for “CenterPoint Outage Tracker” on Google or CenterPointEnergy.com/outage tracker.
Step 2: Report your outage by clicking on the red report button in the lower right corner of the page.
Step 3: Enter your address in the search bar to receive detailed information about your outage and others in your area.
Step 4: Click on dark green circles on the map to view the number of outages in a specific area. Use the “Zoom to” feature for a closer look.
Step 5: Customize your view with different options such as satellite overlay or weather information.
By following these steps, Houston residents can stay informed and prepared during power outages, ensuring a smoother experience during unexpected disruptions.
Further Exploration into CenterPoint’s Response
For a more in-depth look into CenterPoint’s investigation and response to power outages, users can delve into the latest report detailing the company’s actions following Hurricane Beryl.
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