Houston Power Outages: CenterPoint’s Reliability Issues
When CenterPoint restores power to their customers in the dark, the call for accountability grows louder. The recent blackout in Houston has raised concerns about the worsening reliability problems that CenterPoint has been facing over the years.
Customer Frustrations and Concerns
In West End Houston, residents like Wilfredo Arriondo have expressed frustration over frequent power interruptions, even during minor weather events like light rain or thunderstorms. The continuous power failures under such conditions have left residents worried and questioning the reliability of their power supply.
Responsibility for Tree Pruning and Maintenance
One key issue that has been raised is the responsibility for pruning trees that come in contact with power lines. Customers are also curious about the frequency of maintenance and why they can’t get direct answers from CenterPoint regarding these critical matters.
KPRC 2 investigative reporter Amy Davis is delving into these issues to provide answers and shed light on the concerns raised by the community.
Challenges and Confusion
In the aftermath of Hurricane Ike in 2008, which resulted in massive power outages for CenterPoint customers, it became evident that trees and branches causing damage to power lines were a significant factor. Despite regulations put in place by the Public Utilities Commission to monitor tree and vegetation management, issues still persist.
Customers like Alex Fazzino have faced challenges in getting help for low-hanging power lines near trees, with CenterPoint employees dismissing concerns and shifting responsibility back to the customers.
Transition word options: However, Despite these challenges, In addition, Furthermore, Nevertheless
